Managing Invoices and Payments

Last updated March 16, 2026

Keep Track of All Payments

View Invoices

Under Settings → Billing you will find the link to the Stripe customer portal. There you can:

  • Download all previous invoices as PDFs
  • Change your payment method (credit card, SEPA direct debit)
  • Update billing address and tax number

Failed Payments

If a payment fails (e.g., expired credit card), you will receive an email from Stripe. You then have a few days to update your payment method. Your account remains active during this period.

Refunds

For duplicate charges or billing errors, contact us directly. Refunds are handled through Stripe and will appear in your account within 5-10 business days.

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