Invite and Manage Team Members

Building Your Support Team

Invite Members

1. Go to Settings → Members
2. Click on Invite
3. Enter the email address and select a role (Admin or Member)
4. The invited person will receive a link via email and can register

Manage Invitations

Open invitations are displayed in the members list. You can revoke invitations as long as they have not been accepted. Invitations expire after 7 days.

Remove Members

Admins and Owners can remove members from the organization. The tickets of the removed member will remain but will no longer be shown as assigned.

Limits

The maximum number of agents depends on your plan. You can see the current limit under Settings → Billing.