Create articles, link within tickets, Help Center, Analytics
Creating Categories and Articles
Categories with icons, articles in the rich-text editor, status workflow from draft to archive.
Linking an Article in a Ticket
KB panel in the ticket, insert articles in replies, create articles from good replies.
The Public Help Center
Public help center with search, feedback widget, and SEO — no login required.
Automatically Translate Article
Translate articles and categories with one click in DE/EN/ES/FR — using your own API key.
Help Center in Multiple Languages
URL-based speech recognition, automatic fallback to original, categories included.
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